Shipping & Returns

All orders will be charged a $6 fee for Standard shipping (Ground). Express shipping options are available for an additional charge: Expedited (2nd Day Air) and Rush (Next Day Air). Halsbrook does not ship internationally at this time.

Customer satisfaction is very important to us, and we understand delivery issues can occur. Please note that shipping dates provided at checkout are estimates and are subject to change. Shipping times will be determined after your order is processed, your payment method is validated, and at the time your order is shipped. Actual delivery dates are not guaranteed and are subject to factors beyond our control, including delays by the carrier or delivery company, supply chain issues, weather, traffic, and other factors.

• To start a return, please visit our returns portal.
• After you are done with the returns portal, you will receive an email with an RMA number for your return. Please write down this RMA number on your packing slip and be sure to include it with your returned order. Failure to do so will cause delays in processing your refund.
• Within 14 days of receiving your merchandise, please place back in the box the item(s) you are returning and the packing slip with your RMA number, attach the FedEx return label to the outside of the box and seal your package.

HOW TO ARRANGE YOUR PACKAGE PICKUP:

• Within 14 days of receiving your merchandise, simply drop off your package at your local FedEx drop off location (https://local.fedex.com/en-us). Or, schedule a pickup with FedEx by calling 1-800-463-3339. You will be responsible for any pickup fees that FedEx may charge.
• We will notify you by email once your return has been received. All successfully returned merchandise will be credited to the original form of payment 7-10 business days after our distribution center receives and processes the merchandise.