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At Halsbrook, customer satisfaction is always our top priority. If you are not perfectly satisfied with your purchase, we will happily accept your timely return - of unworn, unwashed, or defective clothing.*
We offer free shipping for all returned items sent back within 21 days of receiving your merchandise.
*Please note: Final sale items may not be returned.
Within 21 days of receiving your merchandise, simply drop off your package at your local UPS facility (www.ups.com). Or, schedule a pickup with UPS by calling 1-800-742-5877. Your return postage is complimentary.
Please remember to write your reason for return on the packing slip and include it in your package. Attach the UPS shipping label to the outside of the box and seal your package.
We will notify you by email once your return has been received. Returned items will be credited to the original form of payment 7-10 business days after our distribution center receives the merchandise.
If you would like to exchange sizes, please place a new order for the new size and return the size that doesn’t fit.
Requests for price adjustments will only be honored if the merchandise was purchased at full price and if it is marked down within 5 days of purchase date. Please call customer care (1-855-448-2332) or email [email protected] to arrange.
Please carefully read our return policy to ensure that we can proceed with your request as quickly as possible.